About Us

We’ve been in business since 1986.

Some things at Keene have stayed the same ever since – we’re still in London’s West End and our ethical approach to business hasn’t changed. The entire company and its staff are committed to following a stringent code of conduct when carrying out their professional duties. We remain passionate about our work and our clients, committed to delivering campaigns of the highest quality and were one of the first PR agencies to gain ISO 9001 Quality Certification. And our client retention rate remains well above the industry average.

But some things at Keene have changed. Our senior management team is supported by a young but highly experienced team who’ve joined us from a wide range of backgrounds including politics, journalism, b2b, trade marketing, and digital media. We’ve expanded the range of services that we offer our clients. And we’ve joined numerous professional associations and trade bodies. Why? For the in-depth industry knowledge this gives us (which we happily pass onto our clients). And the professional development opportunities that helps our staff to grow.

International Accreditation Board APPC The Aviation Club The Tourism Society The Institute of Travel & Tourism The International Food, Wine and Travel Writers Association Chatham House Institute of Directors Foreign Press Association RSA